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“Housekeepers really are the frontline workers and the unsung heroes of the vacation rental industry. The company’s...
Few would argue against the statement that a vacation rental operator’s most critical function is handled by...
“Vacation rental managers have historically taken a reactionary approach to in-stay communication: leave the guest alone and...
“It’s clear that there is still so much room for growth in the vacation rental industry. Demand...
There’s a push-pull situation emerging in vacation home rentals where operators must determine the right balance between...
We used to talk about the “wow” factor and what we could do to elicit that superlative...
1) PROVIDE CLEAR DIRECTIONS TO THE PROPERTY AT THEIR FINGERTIPS. First, provide guests with easy-to-follow directions via both...
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