We used to talk about the “wow” factor and what we could do to elicit that superlative...
The COVID-19 pandemic will change the way vacation rental providers operate for the foreseeable future— cancellation policies,...
With a billion-jillion shiny programs and thingamajigs vying for our budgeted spending dollars, how do you decide what...
Tipping points occur when something changes to tip the balance of a system and brings about a...
Tara. Pemberley. House of the Seven Gables. Graceland. Oak Alley. Mount Vernon. The idea of naming homes...
Do any of your properties have a deck? A pool or hot tub? Wooden steps or an...
As we come out on the other side of this pandemic and prepare for relaunch, it is...
1) PROVIDE CLEAR DIRECTIONS TO THE PROPERTY AT THEIR FINGERTIPS. First, provide guests with easy-to-follow directions via both...
THROWING THE GAUNTLET: DEAD IN FIVE YEARS? Three years ago, Maninder Gulati of OYO predicted at Phocuswright India that...
Airbnb’s Chris Lehane, vice president of global policy and communications, is reaching out to city officials to influence...
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