Marketing

“Vacation rental managers have historically taken a reactionary approach to in-stay communication: leave the guest alone and...

“It’s clear that there is still so much room for growth in the vacation rental industry. Demand...

“The ecosystem of ancillary technology enables vacation rental managers to work more efficiently. Short-term rental managers have...

Historically, vacation rental safety hasn’t been a focal point for owners and operators. While a handful of...

Q: It’s on the internet, so it is free to use, right? A: No. Absolutely not. Both...

The COVID-19 pandemic will change the way vacation rental providers operate for the foreseeable future— cancellation policies,...

Tara. Pemberley. House of the Seven Gables. Graceland. Oak Alley. Mount Vernon. The idea of naming homes...

As more guests are seeing the light and rebelling against paying service/traveler fees it’s time to build...

The 21st century has brought about big strides in the psychology of customer service. We can thank...