Betsy joined Streamline Vacation Rental Software in 2017 as strategic client liaison and trust account specialist. Starting her career as a property manager on the Outer Banks in the early ‘80s, she worked for several very large and respected companies and was involved in multiple community organizations. Chosen to be a committee member by Emmett Smith of the North Carolina Real Estate Commission (NCREC), she worked with local leaders to help write the legislation for the NCREC trust guidelines for vacation rentals. Changing direction in 2003, she went to work for Instant Software where she used her extensive knowledge of the vacation industry to focus on installation and training for the PropertyPlus software. She continued this with the HomeAway acquisition focusing on moving PropertyPlus customers to V12. Being a former user of PropertyPlus and industry knowledge of working with these customers for over 14 years gives her a unique skill set to confidently move customers through the implementation and training process. A regular speaker and trainer at Rezfest for the past 13 years, she loves the relationships she has built over her career and most enjoys working with her clients.